Setting Goals For Your Competitive Intelligence
Setting both short-term and longer-term goals is important. This will prevent the competitive intelligence team from being overwhelmed by a lot of data and information.
It is important to focus on the key competitors. This will help you and your team to avoid being overwhelmed by all the different competitor information available.
To simplify the analysis, gather all this information into one place. Create a profile of your competitors to do this.
What Is Competitive Intelligence?
Competitive intelligence is a process of gathering, analyzing, and interpreting information about industry trends, competitors, and external factors in order to inform business strategy. It is often carried out by teams within the marketing, research and strategy departments. Modern technology has made it much easier to gather and analyse competitive intelligence. A variety of tools and other resources are available for this.
The most effective method to collect competitive intelligence is by combining primary and secondary sources. Primary sources include direct interaction with customers and competitors (through surveys, interviews, and social media monitoring), trade shows and other industry events, specialized market research tools, and government records. Secondary sources can include press releases, financial reports, news articles, company websites, and other publicly available information.
Once a team has gathered competitive intelligence, it is time to analyze it in order to identify opportunities and threats. This can be achieved by creating models that use the intelligence gathered by a team to predict competitor behaviour, such as those developed Harvard Business School professor Michael E. Porter. These models take into consideration factors such a competitors’ drivers (their strategies, goals, and corporate culture), management assumptions (what their perceived strengths and weaknesses are), as well as their ability to respond and to identify opportunities and threats.
After analyzing the competitive information, it is essential to distribute it within the company. This will allow all departments to understand and utilize it. This can be done by presenting the results of the analysis in meetings or through written reports. It is also a good idea to keep an eye on the competitive landscape and make adjustments when necessary.
Many companies decide to conduct their competitive research in-house. Others outsource the activity to a market research agency. Regardless of the method used, it is important to set clear objectives and measure success. This includes measuring the effectiveness and adoption of content, assessing win rates in specific competitions, and identifying revenue impact that can be attributed the competitive intelligence program.
It can be time-consuming and resource intensive to keep up with competitive intelligence, especially if you do it manually. Using the best tools for competitor monitoring can streamline this effort, ensuring that the most relevant and useful information is shared with the key stakeholders.
How To Conduct Competitive Intelligence
It’s easy to think that competitive intelligence is a simple task. You can check it off your list by reading analyst reports and checking out the social media and websites of your competitors. But strong competitive intelligence takes a team and is more than a box-checking exercise. If you take the time to do solid research and create a plan, your competitive intelligence will be impactful for many years to come.
Defining clear business objectives will help focus your CI efforts and ensure that the information you gather is relevant to your goals. Your goal may be to identify potential opportunities for your product or service, or it could be to create a more effective marketing and communications strategy that helps you gain a competitive edge in the market.
After you’ve established your business goals, you can begin to identify which areas of your competitors’ business you want to monitor. This will depend on what industry you are in and how much you wish to know about your competitor.
Next, you will need to decide how often to perform your competitor research. This will depend on what information you are looking for, and how quickly the market or your competitors change. It’s generally a good idea for you to stay up-to-date with competitive intelligence every week or biweekly.
If you’re in a rapidly-changing industry, it might make more sense to conduct CI on a daily basis. This will help you to not miss any important developments.
Finally, it’s important to create a system for organizing and analyzing the information you’ve gathered. This will make it easier to find the data you need and to determine its value to your business.
The Benefits Of Competitive Intelligence
Competitor intelligence isn’t just about getting a ‘big picture’ view of your competitors. It’s about identifying opportunities and areas of business growth. This can include identifying potential customers and establishing a strong foothold in a new market, improving customer retention, or growing the business by upselling existing customers.
Competitive intelligence allows businesses to identify market gaps and use that information to create products and services which meet those needs. They can also learn how their competitors are delivering their product, marketing it to customers, and winning sales deals so they can avoid costly mistakes that may cost them market share.
The benefits of competitive intelligence can be significant to any type of business. However, it’s important to set clear expectations around the data and insights that are most valuable. It’s important that stakeholders understand the purpose of competitive intelligence (or how it relates to their role). The data will be more useful to them if they can act on it and make the most of it.
One of the most obvious benefits is being able to make better-informed business decisions. By understanding how competitors are delivering their product, marketing it, and winning sales deals, businesses can identify opportunities for business growth and avoid making costly mistakes. It’s also important to have a clear understanding of how to measure the success of those initiatives. This can be done through the use of KPIs and other metrics to track and improve performance over time.
Depending on the industry, it may be necessary to conduct competitive intelligence on a frequent basis to keep pace with rapid changes in the market. This is particularly true in the technology industry where competitive intelligence can give key insights into how quickly a rival might release a product or update their site. In these cases it is worth leveraging third party research firms to gain an in-depth understanding of the industry and stay ahead. These firms may cost more than internal resources but they can save time and effort because they take some of the guesswork from the research process.